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ShopperCove

Hands-on notes on developer tools, written after the tool has actually been run.

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Chick-fil-A Says No to Drive-Thru AI: 7 Customer Service Lessons for Small Businesses

Chick-fil-A's CEO told CNBC the chain won't use AI to take drive-thru orders, and the debate over bots that block access to a person kept trending this week. What was said, what Verint's and Alchemer's surveys show, what California's AB 1609 asks of big companies, and seven customer service steps for small businesses.

8 Oct 20267 min read
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Small Businesses Are Automating Instead of Hiring: What the Data Says and 7 Steps

Bluevine's Lean Team Economy Report (Oct. 7) finds 75% of small business owners plan to hand a function to software or AI instead of hiring, and 53% say AI already covers one employee's workload. It lands after a September jobs report with just 29,000 new jobs. What the data says, what it doesn't, and 7 steps for running lean without burning out.

8 Oct 20267 min read
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A $19.99 PDF on packaging a digital product and writing the offer

A one-time PDF for packaging a digital file and writing the offer. Pitch says $19.99. Not a page builder.

4 Oct 20263 min read
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What Is Shopify Canvas? Sidekick Theme Editing, Oct 2026

Canvas is Shopify’s 1 Oct 2026 design surface for Sidekick. The changelog lists what you can edit and what is missing at launch, including third-party themes and app blocks. No separate price was on those pages. No affiliate.

3 Oct 20266 min read
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